The Company

Browse press releases, product announcements and other news and information about our rapidly expanding company.

Sydney

With today’s technology, the customer’s voice is stronger than ever and salesforce.com is emphasizing this change with its new customer company initiative. According to Marc Benioff, salesforce.com CEO, becoming a customer company requires organisations to connect with customers in an entirely new way through social and mobile cloud technologies. On 28-30 May salesforce.com will bring [...]

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Light Bulbs

Last week, close to four thousand IT professionals descended upon Las Vegas to gather, discuss and learn ServiceNow and ITSM best practices, trends and developments at Knowledge13. The five-day event offered education, training and networking to IT professionals using cloud services for enterprise IT service automation. Cloud Sherpas recently announced that sales in our ServiceNow [...]

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Cloud Sherpas is proud to announce that we were recently named the fourth fastest growing company in Atlanta by the Atlanta Business Chronicle and recognized as a top workplace by the Atlanta Journal Constitution. This marks the third consecutive time that Cloud Sherpas has accepted the Atlanta Business Chronicle’s Pacesetter Award for significant company growth [...]

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Feeling like you're the only one struggling to get CRM right? A recent gathering of Cloud Sherpas customers talked through the challenges.

PEER TO PEER CRM IMPROVEMENTS A few nights ago in New York City, Cloud Sherpas and Informatica Cloud hosted a dinner for some of our favorite customers along with a handful of prospects. This wasn’t a sales pitch – what we hear over and over from our customers is that they are looking for opportunities [...]

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Visit Cloud Sherpas at Knowledge13 to learn more about how we help businesses adopt, manage and enhance solutions from ServiceNow.

In the next couple of days, four thousand IT professionals will head to Las Vegas for ServiceNow’s Knowledge13 conference for education, training and networking. The attendance is expected to be double that of Knowledge12, which is incredible. It goes to show the growth of the ServiceNow solution in the market as well as the absolute value the [...]

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Gartner Cool Vendor

Cloud Sherpas was recently named a “Cool Vendor” for Application Services by Gartner, Inc. in a report published on April 17. Founded in 2007 as one of the original Google Apps partners, we became a salesforce.com partner in March 2012 and further expanded our offerings early this year to include solutions from ServiceNow. Since last year, Cloud [...]

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Selling to surgeons: Medical device manufacturers need SFA too.

How should organizations that rely on manual sales processes manage the transition to using CRM and sales force automation (SFA)? At medical device manufacturer Integra LifeSciences, an Cloud Sherpas client, for example, the sales team formerly relied on paper records and spreadsheets for tracking details. But whenever salespeople left the company, crucial information departed with them, [...]

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SERVICENOW ANNOUNCES YEAR-OVER-YEAR REVENUES INCREASE BY 81% AHEAD OF KNOWLEDGE13

After ServiceNow experienced job growth of 880% between 2008 and 2011 and nearly doubled its employee headcount in 2012, we knew the enterprise IT cloud company had already positioned itself for significant progress in 2013. Now, our long-time partner has announced its financial results for the first quarter and the numbers are as impressive as [...]

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Become A Customer Company Who wouldn’t want to be a customer company, even if you don’t know exactly what that means. As Sam Walton once said, “There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.” Being a [...]

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The rules for project success aren't an abstract concept.

What’s the best way to replace your Siebel CRM system? For AXA Wealth, a dedicated wealth management company that distributes a range of pension and investment products within the United Kingdom and Ireland, its business users took a good, hard look at their existing Siebel system, and decided that the best way to get the [...]

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